The many upsides of a happy workforce

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The many upsides of a happy workforce

There's a growing profession dedicated to bringing joy to the office.
In 2012, John de Koning’s company did something surprising: they decided their number one priority would be the happiness of their staff.

His employer, IT firm Incentro, based in Utrecht, the Netherlands, once operated as a traditional online services provider, with a top-down hierarchy of bosses and employees. But after a market downturn between 2002 and 2005, the management rebooted to become less flashy but more fun; a place where talented, ambitious young professionals would want to work.
                                                         
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